/**
 * SOL Support Tickets - My Account Styles
 */

.sol-account-support-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin: 24px 0 12px;
}

.sol-account-support-header:first-child {
    margin-top: 0;
}

#sol-account-new-ticket-form label {
    display: block;
    font-weight: 600;
    margin-bottom: 4px;
}

#sol-account-new-ticket-form textarea,
#sol-account-reply-form textarea {
    width: 100%;
}

.sol-account-form-status {
    margin-left: 12px;
    font-size: 13px;
}

.sol-account-form-status.success {
    color: #4CAF50;
    font-weight: 600;
}

.sol-account-form-status.error {
    color: #f44336;
    font-weight: 600;
}

.sol-account-form-status.sending {
    color: #2196F3;
}

.sol-account-tickets-table .sol-status-badge {
    font-size: 11px;
    padding: 2px 8px;
}

.sol-account-ticket-header {
    display: flex;
    align-items: center;
    gap: 12px;
    margin: 12px 0 16px;
}

.sol-account-ticket-header h2 {
    margin: 0;
}

.sol-account-ticket-reply {
    background: #f9f9f9;
    border: 1px solid #e0e0e0;
    border-radius: 8px;
    padding: 16px 20px;
    margin-bottom: 32px;
    box-shadow: 0 1px 2px rgba(0, 0, 0, 0.04);
}

.sol-account-ticket-reply h3 {
    margin-top: 0;
}

.sol-account-conversation-heading {
    margin: 0 0 14px;
    padding-top: 24px;
    border-top: 2px solid #e0e0e0;
    font-size: 15px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: #666;
}

.sol-account-ticket-conversation {
    margin-bottom: 24px;
}

.sol-account-ticket-view .sol-message {
    margin-bottom: 16px;
    padding: 14px 18px;
    border-radius: 8px;
    border: 1px solid #e0e0e0;
}

.sol-account-ticket-view .sol-message-inbound {
    background-color: #e8f5e9;
    border-left: 4px solid #4CAF50;
    margin-left: 40px;
}

.sol-account-ticket-view .sol-message-outbound {
    background-color: #ffffff;
    border-left: 4px solid #2196F3;
    margin-right: 40px;
}

.sol-account-ticket-view .sol-message-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 10px;
    padding-bottom: 8px;
    border-bottom: 1px solid #eee;
}

.sol-account-ticket-view .sol-message-author {
    font-size: 13px;
    color: #333;
}

.sol-account-ticket-view .sol-message-date {
    font-size: 12px;
    color: #999;
    white-space: nowrap;
}

.sol-account-ticket-view .sol-message-body {
    font-size: 14px;
    line-height: 1.6;
    color: #444;
    word-wrap: break-word;
    overflow-wrap: break-word;
}

.sol-account-ticket-view .sol-staff-badge {
    display: inline-block;
    background: #2196F3;
    color: #fff;
    font-size: 10px;
    padding: 1px 6px;
    border-radius: 3px;
    text-transform: uppercase;
    font-weight: 700;
    vertical-align: middle;
    margin-left: 4px;
}

.sol-account-ticket-view .sol-no-messages {
    text-align: center;
    color: #999;
    padding: 30px;
    font-style: italic;
}

.sol-ticket-closed-notice {
    background: #fff3cd;
    border: 1px solid #ffc107;
    padding: 10px 14px;
    border-radius: 4px;
    color: #856404;
    margin-bottom: 12px;
}

/* ==========================================================================
   Attachments
   ========================================================================== */

.sol-attachments-section {
    margin: 8px 0 16px;
}

.sol-attachment-button {
    position: relative;
    display: inline-block;
    cursor: pointer;
    overflow: hidden;
}

.sol-attachment-button .sol-attachment-input {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    cursor: pointer;
}

.sol-attachment-list {
    list-style: none;
    margin: 10px 0 0;
    padding: 0;
}

.sol-attachment-list li {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    background: #f0f0f1;
    border: 1px solid #dcdcde;
    border-radius: 4px;
    padding: 4px 10px;
    margin: 0 6px 6px 0;
    font-size: 13px;
}

.sol-attachment-list li.sol-att-uploading {
    color: #666;
    font-style: italic;
}

.sol-att-name {
    color: #333;
}

.sol-att-remove {
    color: #b32d2e;
    text-decoration: none;
    font-size: 16px;
    font-weight: bold;
    line-height: 1;
    cursor: pointer;
}

.sol-att-remove:hover {
    color: #a00;
}

.sol-message-attachments {
    margin-top: 10px;
    padding-top: 8px;
    border-top: 1px dashed #ddd;
    font-size: 13px;
}

.sol-message-attachments ul {
    margin: 4px 0 0 0;
    padding: 0;
    list-style: none;
}

.sol-message-attachments li {
    padding: 2px 0;
}

.sol-message-attachments a {
    color: #0073aa;
    text-decoration: none;
}

.sol-message-attachments a:hover {
    text-decoration: underline;
}

@media screen and (max-width: 782px) {
    .sol-account-ticket-view .sol-message-inbound {
        margin-left: 10px;
    }

    .sol-account-ticket-view .sol-message-outbound {
        margin-right: 10px;
    }

    .sol-account-ticket-view .sol-message-header {
        flex-direction: column;
        align-items: flex-start;
        gap: 4px;
    }
}